Emotional Intelligence is a power skill that can transform relationships and enhance workplace performance. This course defines the core components of Emotional Intelligence, explores common challenges, and provides practical tools to elevate your Emotional Intelligence skills.

Who is this course for?

This course is designed for current leaders, aspiring leaders, supervisors, and professionals aiming to enhance their Emotional Intelligence to boost both personal and team performance. Whether you’re already in a leadership role or preparing to step into one, this course will equip you with the essential skills to connect authentically, inspire effectively, and lead with greater impact.

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What will I learn?

Course Objectives

  • Define Emotional Intelligence (EI) and its key components.
  • Explore the impact of EI on relationships and behavior.
  • Learn to identify, understand, and manage emotions.
  • Conduct a self-assessment to identify strengths and growth areas.
  • Build empathy and understand others, through practicing exercises.

Outcomes

  • Understand the concept of Emotional Intelligence and its distinction from IQ.
  • Recognize how Emotional Intelligence impacts relationships and decision-making.
  • Gain deeper self-awareness and learn to manage emotions effectively.
  • Complete a self-assessment to identify strengths and weaknesses.
  • Develop greater empathy and improve listening and understanding skills.
  • Create and implement a personalized Emotional Intelligence development plan.
  • Apply EI skills to improve communication, collaboration, and conflict resolution.

Learning Resources

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Video lessons

Learn better with video lessons. Short Video lessons help to convey key concepts.

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Quizzes

Simple Quizzes help you review the material and make sure you have learned the key points.

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Empathy exercises and examples

Activities including a self-assessment tool designed to build awareness and build empathy skills through real-life scenarios.

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Leader habit focus tracker

A resource to help you cultivate key communication habits that make a lasting impact on your effectiveness as a leader.

Curriculum

2. Understanding Emotional Intelligence
  • Understanding EQ Video
  • How Emotional Intelligence effects us
3. Emotional Awareness
  • Emotional Awareness Video
  • The Importance of our Own Emotional Awareness.
4. EQ Self Assessment
  • EQ Self Assessment Video
  • Resource – EQ Self-Assessment Form
5. Develop Empathy
  • Develop Empathy Video
  • Develop Empathy
  • Resource – Empathy Exercise and Examples
6. Reflection and Leader Habits
  • Reflection & Leader Habit Video
  • Resource – Emotional Intelligence Planner
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Master Power Skills Starter Series
Emotional Intelligence

$49

Frequently Asked Questions (FAQs)

How long will it take to complete the online course?

Every learner is different, but we suggest you allow an hour to complete the core lessons of this starter course.

Practicing your new skills will help embed your learning and this is an ongoing practice which will continue in the weeks and months ahead. We encourage you to reflect and regularly review your progress.

What are the options for more in-depth learning on this subject?

Visit the Encouraging Minds Hub shop page to see what online courses or digital content we currently offer.

To discuss in person workshops or coaching, please reach out to support@encouragingminds.com.au or website or connect via our LinkedIn page.